Our 48-hour money-back guarantee

If you are genuinely not satisfied with your puja after receiving your video, contact us within 48 hours of receiving it. We will review your concern and, where appropriate, offer a re-performance or a refund.

Cancellations before the puja

• If you cancel before the puja has been scheduled or started, you are eligible for a full refund (less any payment gateway charges, where applicable).
• Once the muhurat is fixed and samagri is arranged, a small part of the amount may be deducted to cover costs already incurred.

What is eligible for a refund

• The puja was not performed as described in your chosen package
• You did not receive your video or prasad within the promised time
• A genuine service quality issue that we are unable to resolve

What is not eligible

• A change of mind after the puja has been performed correctly
• Incorrect birth details, name or gotra provided by you
• A specific life outcome not being achieved — pujas are acts of faith and we do not and cannot guarantee results
• Multi-day anushthans (such as the 3-day or 9-day Baglamukhi Anushthan) once they have begun

How to request a refund

Email us at seva@anantpooja.com or message us on WhatsApp within 48 hours of receiving your video, with your booking details and the reason. We will respond and guide you through the process.

Refund timelines

Approved refunds are processed to your original payment method, usually within 5–7 business days. Your bank or card provider may take additional time to reflect it. For NRI bookings, refunds are made in the same currency you paid in.